[Last Revised: November 5 2018]
- If you sign up for any of our Services, we process your personal data in order to perform our contract with you; this equates to a legitimate reason to obtain and utilise your data
- If you sign up for any of our Services, we may use your data for online identifiers when you access our website in order to improve user experience and assist us in website maintenance
- We will only process your personal data to the extent necessary for the performance of our service(s) and we will only use your personal data for direct marketing where you have provided us with consent to do so
Data Collected and Purpose of Use
Depending on your interaction with our Services, we may collect two types of data you, as follows:
- Non-identifiable information which may be made available or gathered through your use of the Services. To clarify, we are not aware of your identity due to such information (“Non-Personal Data”)
- Individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data”)
In addition, if we combine Personal Data with Non-Personal Data, the combined data will be treated as Personal Data for as long as it remains combined.
The table below details the types of data we collect and how we use it:
|What type of data we collect?||How do we use it?|
|In some cases, we may collect technical and aggregated data about you that is considered as Non-Personal Data, and may be made available or gathered via the users’ use of the website, including: type of browsers; type of operation system; type of device; time and date you access the website and use the Services; users’ navigation and actions in the website; language preference; country level location||We use this data solely to provide and enhance our Services and to enable operation of the website|
|If you voluntarily contact us whether through the “Contact Us” page in the website, by sending us an email, or any other request or notification, you may be required to provide us with certain information such as your name and email address||We will use this data solely to provide you with the support you have requested or response to your inquiry|
|If you voluntarily subscribe to our newsletter you will be asked to provide us with your name and email address. You can unsubscribe at any moment through the “unsubscribe” link within the emails we send from time to time or by contacting us directly||We will use this information solely to provide you with the content you have requested to extent permitted by your consent|
|If you voluntarily leave a comment on the website or submit a review you will be asked to provide us with your name and email address. If we will decide to post your comment, it will be posted under the name you have provided. In addition, we may send you an email notifying you other users have responded to your comment or review||We will use this information solely upload your comment, send you update regarding users’ feedback and for validation|
|We will collect your Internet Protocol (“IP”) addresses. Note that while IP address is considered personally identifiable information in many jurisdictions (such as the EEA), there are some jurisdictions in which such data sets are not considered as Personal Data. However, we treat such information as Personal Data, in accordance with applicable laws||We use the IP in order to fulfill our legitimate interests to: maintain, protect and manage the website and Services; customise and improve our Service, as well as enhance your experience while you use our Services; in order to perform research, analytic and statistic regarding traffic flow and users’ interaction with our Services; in order to audit our affiliates, calculate payments and detect fraud, as well as detect and resolve security or technical issues in connection with the Services; We also use IPs for remarketing purposes, as detailed in the “Cookies” section below.|
How We Collect the Data
We may collect the above detailed data from you, in the following manners:
- When you voluntarily choose to provide us with information, i.e. when you contact us, register to our Newsletter, etc. Whenever technically possible and required under applicable law, we will ask for your consent to collect your Personal Data and offer you the choice to opt-out.
There are several types of cookies, and among others:
- Essential, Functionality, Operation & Security Cookies. These cookies are essential for enabling user movement around the website, for the website to function properly and for security purposes (i.e. used to authenticate users, prevent fraudulent use and protect user data from unauthorised parties). This category of cookies either cannot be disabled, or if disabled, certain features of the Services may not work
- Analytic, Measurement & Performance Cookies. These cookies are used to collect information about how users use our website, in order to improve our Services and the way we offer them, as well assess performance of the Content and campaigns. These cookies enable us, for example, to assess the number of users who have viewed a certain piece of content as well as their country of origin. It enables our websites to remember information that changes the way it behaves or looks, such as your preferred language. Further, it provides us the ability to know if such content is popular and to provide content of similar topics for our users. We further use this information to compile reports
- Preference, Targeting & Advertising Cookies. These cookies are used to advertise across the internet and to display relevant ads tailored to users based on the parts of the website they have (e.g. the cookie will indicate you have visited a certain webpage and will show you ads relating to that webpage)
HSID, SID, SIDCC
|Google (AdWords, DoubleClick)|
APISID, SAPISID, SSID, HSID, SID, PREF, IDE, NID, 1P_JAR.
Targeting & Advertising
Measurement & Performance
Targeting & Advertising
Targeting & Advertising
GPS, IDE, PREF, VISITOR_INFO1_LIVE, YSC
Performance & Preference
Performance & Preference
Performance & Preference
Performance & Preference
|Security & Functionality||https://www.cloudflare.com/privacypolicy/|
|Proonto – Chat Provider|
|Operation & Functionality||https://proonto.com/privacy-policy/|
|MaxMind||Operation (GEO Location Services)||https://www.maxmind.com/en/privacy_policy|
|Operation & Functionality|
Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies or receive a warning before a cookie is stored. You may remove our cookie by following the instructions of your device preferences. However, if you block or erase cookies some features of the Services may not operate properly and your online experience may be limited. Please see opt-out information under the “User Rights & Control” Section below.
Third Party Content
Sharing Data with Third Parties
Notwithstanding the above, may share aggregate or Non-Personal Data with our business partners and other third parties in any of the above circumstances, as well as for any business operation and commercial use.
How Long We Retain the Data We Collect For
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. We retain the data we have collected for as long as needed to provide the Service, carry out our business purpose and to comply with our legal obligations, resolve disputes and enforce our agreements, in accordance and compliance with applicable laws or until an individual requests us to delete their Personal Data, as detailed below.
Users’ Rights & Controls
Individuals have the right to know what information we hold about them and, in some cases, to have such information communicated to them. Individuals may also ask for our confirmation as to whether or not we process their Personal Data. Subject to the limitations in applicable law, individuals may also be entitled to obtain from us the Personal Data they have provided to us in a structured, commonly-used, and machine-readable format, and may have the right to transmit such Personal Data to another party. We are permitted to ask that an individual making such a request provides us with reasonable confirmation of certain details so that we can have confidence that they are the person that the data relates to, to prevent us sharing information with parties who have no rights to their details.
The principal rights under applicable data protection law in relation to Personal Data are as follows (depending on your jurisdiction): the right to access any information which is provided to us; the right to rectification; the right to erasure; the right to restrict processing; the right to object to processing; the right to data portability; the right to complain to a supervisory authority (in the event you are EEA resident); and the right to withdraw consent (to the extent applicable).
We provide you with the ability to exercise certain choices and controls in connection with our treatment of your Personal Data, depending on your relationship with us. If you wish to exercise any or all of the above rights, please contact us here and provide information regarding the rights you wish to exercise: firstname.lastname@example.org
Where we are not able to provide you with the information which you have asked for, we will endeavour to explain the reasoning for this and inform you of your rights, including the right to complain to the supervisory authority (in the event you are EEA resident). As mentioned above, we reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require) in accordance with applicable law. Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.
You may opt-out of the data collection, sharing process and advertising services related to our website, as follows:
- You may set your browser to block all cookies, including cookies associated with our Services or to indicate when a cookie is being set, by adjusting the privacy and security settings of your web browser. Please refer to the support page of the browser you are using. In this regard, following are some links which you may find useful: Google Chrome; FireFox; Internet Explorer; Safari; Edge; Opera
- You may opt-out directly from third party retargeting cookies or other ad-technology trackers through self-regulator services like the Network Advertising Initiative’s (“NAI”) website – NAI consumer opt-out page or the Digital Advertising Alliance’s (“DAA”) website – DAA opt-out page; please note that these services may be limited according to your geographic location and jurisdiction
- You may contact us (as detailed below), and we will make best efforts to assist you;
Note that once you opt out, part of the Services provided by us may no longer be available and some features may not work if you revoke the data transfer.
Security of the Data
We take great care in implementing and maintaining the security of the website or Service and your Personal Data. We employ industry standard procedures and policies and maintain technical and administrative security measures to ensure the safety of our users’ Personal Data and prevent unauthorised access or use of any such information. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure and we cannot be responsible for the acts of those who gain unauthorised access or abuse our website or Service and we make no warranty, express, implied or otherwise, that we can guarantee to prevent such access.
We adopt what we believe are appropriate data collection, storage and processing practices and security measures to protect against unauthorised access to such data and according to applicable law requirements.
Children Privacy and Data
The Services are not intended for individuals under the age of eighteen (18), Accordingly, we do not use the website to knowingly solicit data from or market to children as defined under applicable law (e.g. thirteen (13) regarding US individuals and sixteen (16) regarding European Economic Area (“EEA”) individuals). We request that such individuals do not provide Personal Data through our Services. We reserve the right to request proof of age at any stage so that we can verify that children under the age of eighteen (18) are not using the website. If you become aware or have any reason to believe that a child has shared any information with us, please contact us at email@example.com and we will take reasonable steps to ensure that such information is deleted from our files.
Transfer of Data
Do Not Track Disclosure
The website or our Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please see: http://www.allaboutdnt.com/.
Company’s Data Protection Officer:
Please include your name, address and email address in any correspondence so that we can respond to your enquiry or request.
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